Terms of service
OVERVIEW
Welcome to SIRA. The terms “we”, “us” and “our” refer to SIRA. We operate this website and store, including all related content, features, products and services (the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify. By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services. Nothing in these Terms is intended to exclude, restrict, or modify your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
SECTION 1 – ACCESS AND ACCOUNT
You must be at least the age of majority in your jurisdiction to use our Services. You agree to provide accurate, complete, and current information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account and for all activity under it.
SECTION 2 – PRODUCTS
We aim to ensure all product descriptions, images, and details are accurate. However, colours and appearance may vary depending on your device. All products are supplied in accordance with your rights under New Zealand consumer law. Nothing in these Terms limits your rights under the Consumer Guarantees Act 1993. We reserve the right to modify or discontinue products at any time.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Orders are confirmed once payment has been processed and you receive confirmation from us. Please review your order carefully before submitting, as we may not be able to make changes after confirmation. Your purchases are also subject to our Refund Policy. This does not limit your rights under New Zealand law.
SECTION 4 – PRICING AND PAYMENTS
All prices are displayed at checkout and may change without notice. You agree to provide accurate billing and payment information. By placing an order, you confirm that you are authorised to use the payment method provided.
SECTION 5 – SHIPPING AND DELIVERY
Shipping timeframes are estimates only and may vary. We are not responsible for delays caused by couriers, customs, or events outside our control. Nothing in this section limits your rights under New Zealand consumer law.
SECTION 6 – INTELLECTUAL PROPERTY
All content on this website, including images, branding, text, and design, is owned by SIRA or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or use any content without prior written permission.
SECTION 7 – THIRD-PARTY SERVICES
Our Services may include tools or links provided by third parties. We do not control or take responsibility for third-party content, services, or websites. Your use of third-party services is at your own risk.
SECTION 8 – SHOPIFY PLATFORM
Our store is hosted by Shopify. While Shopify provides the platform, all purchases are made directly with SIRA.
SECTION 9 – FEEDBACK
If you submit reviews, suggestions, or feedback, you grant us the right to use this content for business and promotional purposes. You confirm that your feedback does not violate any laws or third-party rights.
SECTION 10 – ERRORS AND INACCURACIES
We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if necessary.
SECTION 11 – PROHIBITED USE
You agree not to use our Services for unlawful purposes or in a way that may harm our business or other users.
SECTION 12 – TERMINATION
We may suspend or terminate access to our Services at any time if these Terms are breached.
SECTION 13 – DISCLAIMER
To the extent permitted by law, our Services and products are provided “as is” and “as available”. This section is subject to your rights under the Consumer Guarantees Act 1993, which cannot be excluded or limited.
SECTION 14 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, we are not liable for indirect or consequential loss arising from the use of our Services. Nothing in this section limits your rights under New Zealand consumer law.
SECTION 15 – INDEMNITY
You agree to indemnify and hold harmless SIRA from any claims arising from your misuse of the Services or breach of these Terms.
SECTION 16 – GOVERNING LAW
These Terms are governed by the laws of New Zealand. Any disputes will be subject to the jurisdiction of New Zealand courts.
SECTION 17 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services means you accept any changes.
SECTION 18 – CONTACT
For any questions regarding these Terms, contact:
Email: sira.enquire@gmail.com